FAQ for ClientTracker Desktop
Q: How do I back up ClientTracker to keep my data safe?
A: We recommend backing up your data in two ways. First, close your ClientTracker at the end of every day. This automatically backs up to the backup folder. Second, you must make an external backup to a separate hard drive, USB (a.k.a. "flash") drive, or to a recordable CD/DVD, or the internet. Click here for detail instructions in our manual.
A: We recommend backing up your data in two ways. First, close your ClientTracker at the end of every day. This automatically backs up to the backup folder. Second, you must make an external backup to a separate hard drive, USB (a.k.a. "flash") drive, or to a recordable CD/DVD, or the internet. Click here for detail instructions in our manual.
Q: How do I move my ClientTracker to another computer?
A: While it is not difficult to move ClientTracker, we recommend having someone with technical skills assist you if it seems beyond your abilities. Click Here for detailed instructions in our manual.
A: While it is not difficult to move ClientTracker, we recommend having someone with technical skills assist you if it seems beyond your abilities. Click Here for detailed instructions in our manual.
Q: Can I start in the Desktop and move to the Cloud later?
A: YES! We have many people who either started in the desktop version before we released the cloud or chose to start in the desktop version and decided they needed the flexibility of the cloud later. Contact us to find out how we can help you go to the cloud.
A: YES! We have many people who either started in the desktop version before we released the cloud or chose to start in the desktop version and decided they needed the flexibility of the cloud later. Contact us to find out how we can help you go to the cloud.
Q: Technical Specifications for Windows
A: ClientTracker works well for current Windows operating systems. Find your OS below for additional information.
-- Most ClientTracker functions work well on touch screen
-- SVGA (1024x 768) or higher resolution
At least 1GB of Ram (2+ GB is better)
Windows XP and Vista will not support ClientTracker 6
A: ClientTracker works well for current Windows operating systems. Find your OS below for additional information.
- Windows 8, 8.1 & 10
-- Most ClientTracker functions work well on touch screen
-- SVGA (1024x 768) or higher resolution
- Windows 7
At least 1GB of Ram (2+ GB is better)
Windows XP and Vista will not support ClientTracker 6
Q: Technical Specifications for MAC
A: ClientTracker works well for current MAC operating systems. Find your OS below for additional information.
A: ClientTracker works well for current MAC operating systems. Find your OS below for additional information.
- Mac OS X 10.9, 10.10 and 10.11
- Intel-based Mac
- 4 GB is recommended
- At least 500 Megabytes available disk space